A Toronto man says he’s heard nothing from the hotel where he alleges his father caught a COVID variant in early March — and promptly gave it to five other adults living in the same household.
Syed Haider told me Tuesday although everyone has recovered — “finally” — he doesn’t feel Toronto’s Sheraton Hotel and Conference Centre should “get away with it” and the least they could do is return the $1,546 paid for his 74-year-old dad’s three-night stay.
His dad, Syed Shah, flew in from Pakistan on March 2 where he dealt with a tenant issue involving a property the family owns.
Haider said he noticed how social distancing was violated among hotel staff, how severely understaffed the hotel was and how the whole thing was so “poorly handled.”
The hotel was not connected to Pearson airport as he was led to believe when he booked it, he said. It is located on Dixon Rd.
He said there was “a lot more risk involved” because his dad was placed in a room on the first floor and, he said, people kept coming in and out to fix the WiFi and the phone — as things weren’t working.
When he went to drop off some medication for his dad, the lobby looked like check-in for a domestic or international flight, he said.
Shah’s test came back negative on March 5 and he was free to return home for the rest of his quarantine.
Haider said his father doesn’t think he got COVID on the plane because it was nearly empty and he showed symptoms five days after he was released from the hotel quarantine.
Haider started feeling sick five days after his father’s return. All six adults living together tested positive for a COVID variant.
But everyone is OK now and back at work and their apartment is cleaned from top to bottom, he said.
He said they’ve heard nothing from the hotel or the Canadian government.
“It (the hotel stay) was just not worth it,” Haider said. “You get the feeling it was a petri dish.”
It makes one wonder whether it was just a matter of time before someone got sick.
I have spoken to several other people who stayed at mandatory COVID hotels and they were concerned about catching COVID from the packed number of people checking in or from the people staying at the hotel.
Efforts to reach Hughena Walsh, regional director of sales for the Sheraton Toronto Airport, were unsuccessful Tuesday.
Health Canada and the Public Health Agency of Canada, after delaying a response to questions from Monday, reported to me at press time Tuesday that they were still delayed.
For the second day in a row, spokesperson Andre Gagnon advised he couldn’t meet my 4:30 p.m. deadline.